Privacy policy

At SyntheX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.synthexlabs.com (the “Site”). Please read this privacy policy carefully. By using the Site, you consent to the data practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you interact with the Site (e.g., sign up for a newsletter, contact us, or make a purchase), we may collect personal information such as your name, email address, mailing address, phone number, and payment details.

• Usage Data: We collect non-personal information automatically through your use of the Site, such as IP addresses, browser type, operating system, referring/exit pages, and other browsing information.

• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activities on the Site and improve your experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve our services.
• To process transactions and send related communications (such as order confirmations, billing information, etc.).
• To communicate with you, respond to your inquiries, or send promotional materials with your consent.
• To analyze trends, monitor usage, and improve the Site’s functionality and user experience.
• To comply with legal obligations or protect our rights and interests.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, email marketing platforms, and website hosting services. These providers are obligated to use your information only to perform services on our behalf and are restricted from using it for any other purposes.

• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests (e.g., subpoenas, court orders).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data, subject to any legal obligations.
• Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in the emails we send.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

The Site may contain links to third-party websites. These third-party websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of those sites before providing any personal information.

7. Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Site with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

SyntheX
455 Mission Bay Blvd S, SF, CA, 94158, USA
info@synthexlabs.com